Washnet is Washstation’s online laundry payment and monitoring system. It is a state-of-the-art mobile and Web App that will help you complete your laundry process with minimal fuss.
Washnet has a cashless payment system that uses debit or credit payment cards, Google Pay and Apple Pay and, PayPal (for certain transactions). Using Washnet, our users can:
- Pay as you go
- Access Laundry Membership Schemes – if these are enabled at your location, you’ll be able to see them in the App
- Send a payment link to a friend or family member - the gift of laundry
- Reserve a machine prior to going to the laundry, making sure a machine is available for you
- Get notified when a machine becomes available
- Get notified when your machine is about to finish
- Get automatic refunds if your machine did not start
- Get notified if there is a fault with your machine, including instructions if it is easy to fix, for example a door not closed properly
Washnet has accurate real time monitoring functionality 24/7, letting you know exactly what the status of your laundry is.
There is a two way chat function in case you need our help and access to many useful FAQ’s and “how to” videos.
We hope that you enjoy using our system!
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GO TO & LOG IN Select your location and the machine number you would like to use |
SELECT CYCLE & MAKE PAYMENT Select the setting for the machine. Load the machine according to the loading level guides add your detergent & make payment |
START Close the door press the START button or 'select a cycle' on the machine to start the programme. |
TOP TIPS Always check your pockets. Check the care labels Only fill between 1/4 & 3/4s full Clean the lint filter on the dryer before use
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